Shipping policy

At Birds Philly, we carefully prepare every order to ensure your items meet our quality standards before they are shipped.

Shipping Cost

We offer free standard shipping on all orders within the United States. There is no minimum purchase.

Shipping & Delivery Times

Our estimated processing and delivery time depends on the type of items you order:

  • Customized Items: Delivered within 9 business days
  • Normal Items: Delivered within 5–7 business days

Business days are Monday through Friday, excluding public holidays.

Customized Orders

Customized items require additional time for personalization, production, quality checking, and preparation. Please allow up to 9 business days for your customized order to be completed and delivered.

Normal Orders

Orders for our standard, non-customized items are generally delivered within 5–7 business days.

Order Processing

Orders are processed after the order has been successfully placed and payment has been confirmed. Delivery times may vary slightly depending on your location, courier delays, weather conditions, holidays, or other circumstances beyond our control.

Tracking

Where tracking information is available, it will be provided to you once your order has been shipped.

Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, unforeseen courier or logistical delays may occasionally occur. If your order is delayed beyond the stated delivery period, please contact our customer support team and we will assist you.

Contact Us

If you have any questions regarding your shipment or order status, please contact us:

  • Email: info@birdsphilly.com
  • Phone: (813) 325-0836
  • Address: Birds Philly, 7102 S Mason Rd, Apt#4310, Richmond, TX 77407, United States

Thank you for shopping with Birds Philly!